{"id":1918,"date":"2024-02-16T11:00:18","date_gmt":"2024-02-16T02:00:18","guid":{"rendered":"https:\/\/appstep.jp\/media\/?p=1918"},"modified":"2025-10-16T21:37:50","modified_gmt":"2025-10-16T12:37:50","slug":"what-is-salesforce","status":"publish","type":"post","link":"https:\/\/appstep.jp\/media\/what-is-salesforce\/","title":{"rendered":"CRM\u30fbSFA\u30fb\u696d\u52d9\u6539\u5584\u30c4\u30fc\u30eb\u306eSalesforce\u306e\u30e1\u30ea\u30c3\u30c8\u30fb\u3067\u304d\u308b\u3053\u3068\u3092\u7d39\u4ecb"},"content":{"rendered":"<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001<strong>\u4e3b\u306b\u696d\u52d9\u6539\u5584\u306e\u305f\u3081\u306e\u30b7\u30b9\u30c6\u30e0\u30fb\u30a2\u30d7\u30ea\u306e\u958b\u767a\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u65b9\u306b\u5411\u3051\u3066\u3001<span class=\"line-yellow\">Salesforce\uff08\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\uff09\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/strong><\/p>\n<p>Salesforce\u306f\u3001\u3044\u308f\u3086\u308bCRM\uff08\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff09\u3084SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u30fb\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p>\n<p>\u3053\u3046\u3057\u305fCRM\u3084SFA\u306f\u3001\u4f01\u696d\u306e\u6210\u9577\u306e\u305f\u3081\u306b\u306f\u3001\u5c0e\u5165\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n<p>Salesforce\u306e\u7279\u9577\u306f\u3001\u4f7f\u3044\u3084\u3059\u3055\u3068\u9ad8\u3044\u62e1\u5f35\u6027\u3092\u517c\u306d\u5099\u3048\u3066\u304a\u308a\u521d\u5fc3\u8005\u3082\u89aa\u3057\u307f\u3084\u70b9\u3067\u3059\u3002<\/p>\n<p>\u3053\u306e\u305f\u3081\u3001Salesforce\u306f\u4e16\u754c\u4e2d\u306e\u4f01\u696d\u306b\u6ce8\u76ee\u3055\u308c\u3066\u304a\u308a\u3001\u6570\u591a\u3044CRM\u3084SFA\u306e\u4e2d\u3067\u983b\u7e41\u306b\u540d\u524d\u3092\u805e\u304f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n<p><strong>\u672c\u8a18\u4e8b\u3067\u306f\u3001Salesforce\u306e\u30b5\u30fc\u30d3\u30b9\u6982\u8981\u3084\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3001Salesforce\u3067\u3067\u304d\u308b\u3053\u3068\u3092\u8a73\u3057\u304f\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/strong><\/p>\n<h2>Salesforce\u3068\u306f\uff1f<\/h2>\n<p>Salesforce\u306f\u3001\u69d8\u3005\u306a\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u6a5f\u80fd\u3092\u6709\u3059\u308b\u30ed\u30fc\u30b3\u30fc\u30c9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u3072\u3068\u3064\u3067\u3059\u3002<\/p>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>\u3010\u610f\u5473\u30fb\u5b9a\u7fa9\u3011Salesforce\u3068\u306f\uff1f<\/h6>\n<\/div>\n<p>Salesforce\u3068\u306f\u3001\u4f01\u696d\u5411\u3051\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30ed\u30fc\u30b3\u30fc\u30c9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3001\u9867\u5ba2\u7ba1\u7406\u30fb\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u679c\u7684\u306b\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u88fd\u54c1\u3092\u3044\u3046\u3002<\/p>\n<\/div>\n<\/div>\n<p>Salesforce\u306f\u3001\u65e5\u672c\u56fd\u5185\u3067\u306f\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u304c\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u305d\u306e\u5c0e\u5165\u4f01\u696d\u306f\u300115\u4e07\u793e\u4ee5\u4e0a\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u7ba1\u7406\uff08CRM\uff09\u3084\u55b6\u696d\u306e\u81ea\u52d5\u5316\uff08SFA\uff09\u306a\u3069\u3001<strong>\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3084\u7528\u9014\u306b\u5408\u308f\u305b\u3066\u8907\u6570\u306e\u88fd\u54c1\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u4f7f\u3048\u308b\u70b9<\/strong>\u304c\u7279\u9577\u3067\u3059\u3002<\/p>\n<h2>Salesforce\u306e\u4ee3\u8868\u7684\u306a\u88fd\u54c1<\/h2>\n<p>Salesforce\u306e\u4ee3\u8868\u7684\u306a\u88fd\u54c1\u3068\u3057\u3066\u306f\u3001CRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308b\u300cCustomer 360\u300d\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>Customer 360\u306f\u3001\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/products\/\" target=\"_blank\" rel=\"noopener\">\u5e45\u5e83\u3044Salesforce\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u7d71\u5408\u3057\u305f\u5358\u4e00\u306eCRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/a>\u300d\u3067\u3042\u308a\u3001\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/products\/\" target=\"_blank\" rel=\"noopener\"><span>\u8ab0\u3082\u304c\u308f\u304b\u308a\u3084\u3059\u3044\u5f62\u306b\u30c7\u30fc\u30bf\u3092\u96c6\u7d04\u3057\u305f\u5358\u4e00\u306eCRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/span><\/a>\u300d\u3067\u3059\u3002<\/p>\n<p>\u3053\u306e\u300cCustomer 360\u300d\u306b\u306f\u3001\u69d8\u3005\u306a\u696d\u7a2e\u3084\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306e\u88fd\u54c1\u304c\u6570\u591a\u304f\u5b58\u5728\u3057\u307e\u3059\u3002<\/p>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>Salesforce\u306e\u4ee3\u8868\u7684\u306a\u88fd\u54c1<\/h6>\n<\/div>\n<ul class=\"check-list\">\n<li>\u88fd\u54c11. Sales Cloud<\/li>\n<li>\u88fd\u54c12. Service Cloud<\/li>\n<li>\u88fd\u54c13. Marketing Cloud<\/li>\n<li>\u88fd\u54c14. Einstein 1 Platform<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>\u4ee5\u4e0b\u3001\u305d\u308c\u305e\u308c\u304b\u3093\u305f\u3093\u306b\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u88fd\u54c11. Sales Cloud<\/h3>\n<p><strong>Salesforce\u306e\u4ee3\u8868\u7684\u306a\u88fd\u54c1\u306e1\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u9867\u5ba2\u7ba1\u7406\u3068\u55b6\u696d\u306b\u7279\u5316\u3057\u305fSales Cloud<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Sales Cloud\u306f\u3001\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308a\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/products\/sales\/\" target=\"_blank\" rel=\"noopener\">\u4e16\u754cNo.1\u306eAI\u642d\u8f09\u578bCRM\u3068\u3082\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/a><\/p>\n<p>\u5177\u4f53\u7684\u306b\u306f\u3001Sales Cloud\u306f\u3001\u9867\u5ba2\u60c5\u5831\u3092\u7d71\u5408\u3057\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u5305\u62ec\u7684\u306a\u88fd\u54c1\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u6a5f\u80fd\u306b\u306f\u3001<strong>\u30ea\u30fc\u30c9\u306e\u8ffd\u8de1\u30fb\u53d6\u5f15\u306e\u7ba1\u7406\u30fb\u4e88\u6e2c\u5206\u6790<\/strong>\u304c\u3042\u308a\u3001\u3053\u308c\u3089\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001<strong><span class=\"line-yellow\">\u55b6\u696d\u52b9\u7387\u5411\u4e0a\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a<\/span><\/strong>\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u88fd\u54c12. Service Cloud<\/h3>\n<p><strong>Salesforce\u306e\u4ee3\u8868\u7684\u306a\u88fd\u54c1\u306e2\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30b5\u30fc\u30d3\u30b9\u306b\u7279\u5316\u3057\u305fService Cloud<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Service Cloud\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3068\u30b5\u30dd\u30fc\u30c8\u3092\u6700\u9069\u5316\u3059\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/p>\n<p>Service Cloud\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306e\u51e6\u7406\u52b9\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u7279\u9577\u306f\u3001<strong>\u591a\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc\u3001\u81ea\u52d5\u5316\u3001\u6d1e\u5bdf\u529b\u3042\u308b\u5206\u6790<\/strong>\u306a\u3069\u3067\u3042\u308a\u3001<strong><span class=\"line-yellow\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3068\u8fc5\u901f\u306a\u554f\u984c\u89e3\u6c7a<\/span><\/strong>\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u88fd\u54c13. Marketing Cloud<\/h3>\n<p><strong>Salesforce\u306e\u4ee3\u8868\u7684\u306a\u88fd\u54c1\u306e3\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u7279\u5316\u3057\u305fMarketing Cloud<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Marketing Cloud\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u7d71\u5408\u30fb\u5c55\u958b\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u88fd\u54c1\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u6a5f\u80fd\u306b\u306f\u3001<strong>\u30e1\u30fc\u30eb\u3001\u5e83\u544a\u3001\u5206\u6790<\/strong>\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u3092\u6d3b\u7528\u3057\u3001<strong><span class=\"line-yellow\">\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b<\/span><\/strong>\u3057\u3001\u52b9\u679c\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<h3>\u88fd\u54c14. Einstein 1 Platform<\/h3>\n<p><strong>Salesforce\u306e\u4ee3\u8868\u7684\u306a\u88fd\u54c1\u306e4\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u958b\u767a\u306b\u7279\u5316\u3057\u305fEinstein 1 Platform<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Einstein 1 Platform\u306f\u3001AI\u304c\u642d\u8f09\u3055\u308c\u3066\u304a\u308a\u3001\u307e\u305f\u3001\u7c21\u5358\u306b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u6a5f\u80fd\u958b\u767a\u304c\u884c\u3048\u308b\u30ed\u30fc\u30b3\u30fc\u30c9\u958b\u767a\u30c4\u30fc\u30eb\u3067\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>\u3010\u610f\u5473\u30fb\u5b9a\u7fa9\u3011\u30ed\u30fc\u30b3\u30fc\u30c9\u958b\u767a\u3068\u306f\uff1f<\/h6>\n<\/div>\n<p>\u30ed\u30fc\u30b3\u30fc\u30c9\u958b\u767a\u3068\u306f\u3001\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u30b9\u30ad\u30eb\u304c\u5c11\u306a\u304f\u3066\u3082\u3001\u30d3\u30b8\u30e5\u30a2\u30eb\u306a\u30c4\u30fc\u30eb\u3084\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u4f7f\u3063\u3066\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u4f5c\u308c\u308b\u65b9\u6cd5\u3092\u3044\u3046\u3002<\/p>\n<\/div>\n<\/div>\n\n<blockquote class=\"wp-embedded-content\" data-secret=\"RP6pX5H0cR\"><p><a href=\"https:\/\/appstep.jp\/media\/meaning-lowcode-develop-tool\/\">\u30ed\u30fc\u30b3\u30fc\u30c9\u958b\u767a\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3084\u30c4\u30fc\u30eb\u30fb\u4e8b\u4f8b\u306b\u3064\u3044\u3066\u3082\u89e3\u8aac<\/a><\/p><\/blockquote>\n<p><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;\u30ed\u30fc\u30b3\u30fc\u30c9\u958b\u767a\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3084\u30c4\u30fc\u30eb\u30fb\u4e8b\u4f8b\u306b\u3064\u3044\u3066\u3082\u89e3\u8aac&#8221; &#8212; \u30a2\u30d7\u30ec\u30dc\" src=\"https:\/\/appstep.jp\/media\/meaning-lowcode-develop-tool\/embed\/#?secret=WTFewnuHW8#?secret=RP6pX5H0cR\" data-secret=\"RP6pX5H0cR\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>Einstein 1 Platform\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u30c4\u30fc\u30eb\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>Einstein 1 Platform\u306e\u30c4\u30fc\u30eb<\/h6>\n<\/div>\n<ul class=\"check-list\">\n<li>\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u30da\u30fc\u30b8\u304c\u7c21\u5358\u306b\u4f5c\u308c\u308b\u300cLightning App Builder\u300d<\/li>\n<li>\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u304c\u3067\u304d\u308b\u300cProcess Builder\u300d\u300cLightning Flow\u300d<\/li>\n<li>\u5916\u90e8\u9023\u643a\u304c\u5bb9\u6613\u306b\u304a\u3053\u306a\u3048\u308b\u300cLightning Object Creator\u300d<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>\u307e\u305f\u3001Salesforce\u306e\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u69cb\u7bc9\u3057\u305f\u30ab\u30b9\u30bf\u30e0\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u516c\u958b\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u300cHeroku\u300d\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<h2>Salesforce\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>Salesforce\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<div class=\"box_style box_style_orange\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>Salesforce\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h6>\n<\/div>\n<ul class=\"check-list\">\n<li>\u30e1\u30ea\u30c3\u30c81. \u7c21\u5358\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3068\u62e1\u5f35\u6027<\/li>\n<li>\u30e1\u30ea\u30c3\u30c82. \u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30c7\u30fc\u30bf\u7ba1\u7406<\/li>\n<li>\u30e1\u30ea\u30c3\u30c83. \u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u304c\u5bb9\u6613<\/li>\n<li>\u30e1\u30ea\u30c3\u30c84. \u624b\u539a\u3044\u30b5\u30dd\u30fc\u30c8<\/li>\n<li>\u30e1\u30ea\u30c3\u30c85. \u30de\u30eb\u30c1\u30c7\u30d0\u30a4\u30b9\u306b\u5bfe\u5fdc<\/li>\n<li>\u30e1\u30ea\u30c3\u30c86. UI\u304c\u65e5\u672c\u8a9e\u3092\u542b\u308030\u30ab\u56fd\u4ee5\u4e0a\u306e\u8a00\u8a9e\u306b\u5bfe\u5fdc<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>\u5404\u30e1\u30ea\u30c3\u30c8\u3092\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u30e1\u30ea\u30c3\u30c81. \u7c21\u5358\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3068\u62e1\u5f35\u6027<\/h3>\n<p><strong>Salesforce\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306e1\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u7c21\u5358\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3068\u62e1\u5f35\u6027<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Salesforce\u306f\u6bd4\u8f03\u7684\u7c21\u5358\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u305f\u3081\u3001<strong>\u4f01\u696d\u72ec\u81ea\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u67d4\u8edf\u306b\u9069\u5fdc<\/strong>\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001AppExchange\u3092\u901a\u3058\u3066<strong>\u5916\u90e8\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u5c0e\u5165<\/strong>\u3059\u308b\u3068\u3001\u52b9\u679c\u7684\u306b\u62e1\u5f35\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>\u3010\u610f\u5473\u30fb\u5b9a\u7fa9\u3011AppExchange\u3068\u306f\uff1f<\/h6>\n<\/div>\n<p>AppExchange\u3068\u306f\u3001Salesforce\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u3067\u3001Salesforce\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3059\u308b\u305f\u3081\u306e\u8ffd\u52a0\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u898b\u3064\u3051\u308b\u5834\u6240\u3092\u3044\u3046\u3002<\/p>\n<\/div>\n<\/div>\n<h3>\u30e1\u30ea\u30c3\u30c82. \u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30c7\u30fc\u30bf\u7ba1\u7406<\/h3>\n<p><strong>Salesforce\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306e2\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30c7\u30fc\u30bf\u7ba1\u7406\u304c\u53ef\u80fd\u306a\u70b9<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>\u30c7\u30fc\u30bf\u306f\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u3067<strong>\u5b89\u5168\u304b\u3064\u52b9\u7387\u7684\u306b\u7ba1\u7406<\/strong>\u3055\u308c\u3066\u3044\u3066\u3001<strong>\u30c7\u30fc\u30bf\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u53ef\u7528\u6027<\/strong>\u306b\u512a\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>\u3010\u610f\u5473\u30fb\u5b9a\u7fa9\u3011\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u3068\u306f\uff1f<\/h6>\n<\/div>\n<p>\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u3068\u306f\u3001\u30c7\u30fc\u30bf\u304c\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u306e\u30af\u30e9\u30a6\u30c9\u74b0\u5883\u3067\u4fdd\u5b58\u30fb\u7ba1\u7406\u3055\u308c\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u901a\u3058\u3066\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306e\u5f62\u614b\u3092\u3044\u3046\u3002<\/p>\n<\/div>\n<\/div>\n<h3>\u30e1\u30ea\u30c3\u30c83. \u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u304c\u5bb9\u6613<\/h3>\n<p><strong>Salesforce\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306e3\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u304c\u5bb9\u6613\u306a\u70b9<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Process Builder\u3084Flow Builder\u306a\u3069\u3001Salesforce\u304c\u63d0\u4f9b\u3059\u308b\u30c4\u30fc\u30eb\u3092\u4f7f\u3046\u3068\u7c21\u5358\u306b\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u81ea\u52d5\u5316\u3067\u304d\u3001<strong>\u751f\u7523\u6027\u306e\u5411\u4e0a\u306b\u671f\u5f85<\/strong>\u304c\u6301\u3066\u307e\u3059\u3002<\/p>\n<h3>\u30e1\u30ea\u30c3\u30c84. \u624b\u539a\u3044\u30b5\u30dd\u30fc\u30c8<\/h3>\n<p><strong>Salesforce\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306e4\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u624b\u539a\u3044\u30b5\u30dd\u30fc\u30c8\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u70b9<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<div class=\"box_style box_style_orange\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>Salesforce\u304c\u63d0\u4f9b\u3057\u3066\u3044\u308b\u30b5\u30dd\u30fc\u30c8<\/h6>\n<\/div>\n<ul class=\"check-list\">\n<li>\u5e74\u4e2d\u7121\u4f11\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30b5\u30dd\u30fc\u30c8<\/li>\n<li>\u30aa\u30f3\u30e9\u30a4\u30f3\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc<\/li>\n<li>\u6d3b\u767a\u306a\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30fc\u30d5\u30a9\u30fc\u30e9\u30e0<\/li>\n<li>\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3068\u8a8d\u5b9a\u30d7\u30ed\u30b0\u30e9\u30e0<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>\u4e0a\u8a18\u304b\u3089\u5206\u304b\u308b\u3088\u3046\u306b\u3001Salesforce\u3067\u306f\u30e6\u30fc\u30b6\u30fc\u304c\u52b9\u679c\u7684\u306b\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u308b\u74b0\u5883\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3>\u30e1\u30ea\u30c3\u30c85. \u30de\u30eb\u30c1\u30c7\u30d0\u30a4\u30b9\u306b\u5bfe\u5fdc<\/h3>\n<p><strong>Salesforce\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306e5\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30de\u30eb\u30c1\u30c7\u30d0\u30a4\u30b9\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u70b9<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>PC\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u30bf\u30d6\u30ec\u30c3\u30c8\u3084\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306a\u3069\u3001\u69d8\u3005\u306a\u30c7\u30d0\u30a4\u30b9\u304b\u3089\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u55b6\u696d\u62c5\u5f53\u8005\u306f<strong>\u5916\u51fa\u5148\u3067\u3082\u9867\u5ba2\u60c5\u5831\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b<\/strong>\u306a\u3069\u3001\u3069\u3053\u304b\u3089\u3067\u3082\u67d4\u8edf\u306b\u696d\u52d9\u3092\u884c\u3048\u307e\u3059\u3002<\/p>\n<h3>\u30e1\u30ea\u30c3\u30c86. UI\u304c\u65e5\u672c\u8a9e\u3092\u542b\u308030\u30ab\u56fd\u4ee5\u4e0a\u306e\u8a00\u8a9e\u306b\u5bfe\u5fdc<\/h3>\n<p><strong>Salesforce\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306e6\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30b5\u30dd\u30fc\u30c8\u5bfe\u8c61\u8a00\u8a9e\u304c\u65e5\u672c\u8a9e\u3092\u542b\u308030\u30f6\u56fd\u4ee5\u4e0a\u3042\u308b\u70b9<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>\u65e5\u672c\u8a9e\u306b\u95a2\u3057\u3066\u306f \u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5185\u306e\u8868\u793a\u3060\u3051\u3067\u306f\u306a\u304f<strong>\u554f\u3044\u5408\u308f\u305b\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n<p>\u591a\u8a00\u8a9e\u5bfe\u306eSalesforce\u88fd\u54c1\u306f\u4f01\u696d\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u8a00\u8a9e\u306e\u8a2d\u5b9a\u306f\u3082\u3061\u308d\u3093\u3001\u30e6\u30fc\u30b6\u30fc\u5358\u4f4d\u3067\u3082\u8a2d\u5b9a\u3067\u304d\u3001<strong>\u30e6\u30fc\u30b6\u30fc\u81ea\u8eab\u306e\u8a00\u8a9e\u3067\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/strong><\/p>\n<p>\u307e\u305fSalesforce Platform\u3067\u4f5c\u6210\u3057\u305f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u6a5f\u80fd\u306f\u30ed\u30fc\u30ab\u30e9\u30a4\u30ba\u53ef\u80fd\u3067\u3001\u7d04100\u8a00\u8a9e\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>\u3010\u610f\u5473\u30fb\u5b9a\u7fa9\u3011\u30ed\u30fc\u30ab\u30e9\u30a4\u30ba\u3068\u306f\uff1f<\/h6>\n<\/div>\n<p>\u30ed\u30fc\u30ab\u30e9\u30a4\u30ba\u3068\u306f\u3001\u7279\u5b9a\u306e\u5730\u57df\u306e\u8a00\u8a9e\u3084\u6587\u5316\u306b\u5408\u308f\u305b\u3066\u30c6\u30ad\u30b9\u30c8\u3084\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u7ffb\u8a33\u30fb\u8abf\u6574\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u3044\u3046\u3002<\/p>\n<\/div>\n<\/div>\n<h2>Salesforce\u3067\u3067\u304d\u308b\u3053\u3068\u3092\u3054\u7d39\u4ecb<\/h2>\n<p>Salesforce\u3092\u5c0e\u5165\u3059\u308b\u3068\u3067\u304d\u308b\u3053\u3068\u3092\u30015\u3064\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>Salesforce\u3067\u3067\u304d\u308b\u3053\u3068<\/h6>\n<\/div>\n<ul class=\"check-list\">\n<li>\u3067\u304d\u308b\u3053\u30681. \u30ea\u30fc\u30c9\u3084\u9867\u5ba2\u306e\u4e00\u5143\u7ba1\u7406<\/li>\n<li>\u3067\u304d\u308b\u3053\u30682. \u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8\u51fa\u529b<\/li>\n<li>\u3067\u304d\u308b\u3053\u30683. \u96fb\u5b50\u30e1\u30fc\u30eb\u3068\u30ab\u30ec\u30f3\u30c0\u30fc\u306e\u7d71\u5408<\/li>\n<li>\u3067\u304d\u308b\u3053\u30684. \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b<\/li>\n<li>\u3067\u304d\u308b\u3053\u30685. \u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u7ba1\u7406<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h3>\u3067\u304d\u308b\u3053\u30681. \u30ea\u30fc\u30c9\u3084\u9867\u5ba2\u306e\u4e00\u5143\u7ba1\u7406<\/h3>\n<p><strong>Salesforce\u3067\u3067\u304d\u308b\u3053\u3068\u306e1\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30ea\u30fc\u30c9\u3084\u9867\u5ba2\u306e\u4e00\u5143\u7ba1\u7406<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>\u30ea\u30fc\u30c9\u3084\u9867\u5ba2\u306b\u95a2\u3059\u308b\u69d8\u3005\u306a\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u30bb\u30fc\u30eb\u30b9\u30d7\u30ed\u30bb\u30b9\u306e\u30c8\u30e9\u30c3\u30ad\u30f3\u30b0\u304c\u53ef\u80fd\u3067\u3059\u3002<\/strong><\/p>\n<p>Salesforce\u306f\u3001\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u60c5\u5831\u3001\u55b6\u696d\u6d3b\u52d5\u3001\u8cfc\u8cb7\u30c7\u30fc\u30bf\u306a\u3069\u304c\u96c6\u7d04\u3055\u308c\u3001\u696d\u754c\u3084\u30d3\u30b8\u30cd\u30b9\u306b\u5408\u308f\u305b\u3066\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u305f\u3081\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3069\u3053\u304b\u3089\u3067\u3082\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u60c5\u5831\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u3001\u30b9\u30de\u30fc\u30c8\u306a\u55b6\u696d\u6d3b\u52d5\u3092\u5c55\u958b\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u3067\u304d\u308b\u3053\u30682. \u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8\u51fa\u529b<\/h3>\n<p><strong>Salesforce\u3067\u3067\u304d\u308b\u3053\u3068\u306e2\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8\u51fa\u529b<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Salesforce\u306f\u3001\u55b6\u696d\u30c7\u30fc\u30bf\u3092\u77ac\u6642\u306b\u5206\u6790\u3057\u3001\u305d\u306e\u7d50\u679c\u3092\u3001<strong>\u76f4\u611f\u7684\u3067\u5206\u304b\u308a\u3084\u3059\u3044\u5f62\u3067\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u8868\u793a\u3057\u307e\u3059\u3002<\/strong><\/p>\n<p>\u307e\u305f\u3001Salesforce Analytics\u3084Einstein Analytics\u306a\u3069\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001<strong>\u30c7\u30fc\u30bf\u306b\u3082\u3068\u3065\u304f\u610f\u601d\u6c7a\u5b9a\u304c\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\u3002<\/strong><\/p>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>\u3010\u610f\u5473\u30fb\u5b9a\u7fa9\u3011Salesforce Analytics\u3068\u306f\uff1f<\/h6>\n<\/div>\n<p>Salesforce Analytics\u3068\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u30c7\u30fc\u30bf\u306e\u53ef\u8996\u5316\u3084\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3059\u308b\u30c7\u30fc\u30bf\u5206\u6790\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u3044\u3046\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"box_style box_style_blue\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>\u3010\u610f\u5473\u30fb\u5b9a\u7fa9\u3011Einstein Analytics\u3068\u306f\uff1f<\/h6>\n<\/div>\n<p>Einstein Analytics\u3068\u306f\u3001AI\uff08\u4eba\u5de5\u77e5\u80fd\uff09\u3092\u6d3b\u7528\u3057\u305f\u9ad8\u5ea6\u306a\u5206\u6790\u6a5f\u80fd\u3092\u7d44\u307f\u8fbc\u3093\u3060Salesforce\u306e\u6b21\u4e16\u4ee3\u30c7\u30fc\u30bf\u5206\u6790\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u3044\u3046\u3002<\/p>\n<\/div>\n<\/div>\n<h3>\u3067\u304d\u308b\u3053\u30683. \u96fb\u5b50\u30e1\u30fc\u30eb\u3068\u30ab\u30ec\u30f3\u30c0\u30fc\u306e\u7d71\u5408<\/h3>\n<p><strong>Salesforce\u3067\u3067\u304d\u308b\u3053\u3068\u306e3\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u96fb\u5b50\u30e1\u30fc\u30eb\u3068\u30ab\u30ec\u30f3\u30c0\u30fc\u306e\u7d71\u5408<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Salesforce\u3067\u306f\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u3084\u30ab\u30ec\u30f3\u30c0\u30fc\u3092\u7d71\u5408\u3057\u3001<strong>\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u5c65\u6b74\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/strong><\/p>\n<p>\u307e\u305f\u3001\u30e1\u30fc\u30eb\u306e\u9001\u53d7\u4fe1\u3084\u30ab\u30ec\u30f3\u30c0\u30fc\u306e\u4e88\u5b9a\u3092\u8a18\u9332\u3059\u308b\u3053\u3068\u3067\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u30bf\u30b9\u30af\u7ba1\u7406\u3084\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3>\u3067\u304d\u308b\u3053\u30684. \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b<\/h3>\n<p><strong>Salesforce\u3067\u3067\u304d\u308b\u3053\u3068\u306e4\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Salesforce\u306b\u306f\u3001\u4e00\u5143\u7ba1\u7406\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3068\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u30b5\u30dd\u30fc\u30c8\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u8fc5\u901f\u306b\u63d0\u4f9b\u53ef\u80fd<\/strong><strong>\u3067\u3059\u3002<\/strong><\/p>\n<p>\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u30b5\u30dd\u30fc\u30c8\u8981\u6c42\u3092\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u3067\u304d\u308b\u3053\u30685. \u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u7ba1\u7406<\/h3>\n<p><strong>Salesforce\u3067\u3067\u304d\u308b\u3053\u3068\u306e5\u3064\u76ee\u306f\u3001<span class=\"line-yellow\">\u52b9\u7387\u7684\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u7ba1\u7406<\/span>\u3067\u3059\u3002<\/strong><\/p>\n<p>Salesforce\u306b\u306f\u3001\u30bf\u30b9\u30af\u81ea\u52d5\u5316\u306e\u305f\u3081\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001<strong>\u7e70\u308a\u8fd4\u3057\u306e\u30bf\u30b9\u30af\u3084\u30d7\u30ed\u30bb\u30b9\u3092\u6b63\u78ba\u306b\u51e6\u7406\u3067\u304d\u307e\u3059\u3002<\/strong><\/p>\n<p>\u81ea\u52d5\u5316\u30eb\u30fc\u30eb\u3001\u30bf\u30b9\u30af\u3001\u901a\u77e5\u306a\u3069\u306e\u6d3b\u7528\u306f\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3059\u308b\u306e\u306b\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<h2>Salesforce\u306e\u6599\u91d1\u30d7\u30e9\u30f3<\/h2>\n<p>Salesforce\u306f\u3001<strong>\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u5fdc\u3058\u3066<span class=\"line-yellow\">\u5fc5\u8981\u306a\u88fd\u54c1\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u5c0e\u5165<\/span>\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/strong><\/p>\n<p>\u88fd\u54c1\u3054\u3068\u306b\u8cbb\u7528\u306f\u767a\u751f\u3057\u307e\u3059\u304c\u3001\u5168\u793e\u3067\u540c\u3058\u88fd\u54c1\u3092\u4f7f\u3046\u5fc5\u8981\u304c\u306a\u304f\u3001\u30e6\u30fc\u30b6\u30fc\u3054\u3068\u306b\u5fc5\u8981\u306a\u88fd\u54c1\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u4f7f\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>\u4ee5\u4e0b\u306fSales Cloud\u3068Service Cloud\u306e\u6599\u91d1\u30d7\u30e9\u30f3\u4f8b\u3067\u3059\u3002<\/p>\n<table>\n<thead>\n<tr>\n<th colspan=\"6\">Salesforce\uff08Sales Cloud\u3001Service Cloud\uff09\u306e\u6599\u91d1\u30d7\u30e9\u30f3\u4f8b<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<th class=\"w25\"><\/th>\n<th class=\"w15\">Starter<\/th>\n<th class=\"w15\">Professional<\/th>\n<th class=\"w15\">Enterprise<\/th>\n<th class=\"w15\">Unlimited<\/th>\n<th class=\"w15\">Unlimited+<\/th>\n<\/tr>\n<tr>\n<th>\u6599\u91d1\uff081\u30e6\u30fc\u30b6\u30fc\/1\u30f6\u6708\uff09<\/th>\n<td>3,000\u5186<\/td>\n<td>9,600\u5186<\/td>\n<td>19,800\u5186<\/td>\n<td>36,900\u5186<\/td>\n<td>60,000\u5186<\/td>\n<\/tr>\n<tr>\n<th>\u5951\u7d04\u671f\u9593<\/th>\n<td>\u6708\u9593 \/ \u5e74\u9593<\/td>\n<td>\u5e74\u9593<\/td>\n<td>\u5e74\u9593<\/td>\n<td>\u5e74\u9593<\/td>\n<td>\u5e74\u9593<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>\u7121\u6599\u30d7\u30e9\u30f3\u306f\u3042\u308a\u307e\u305b\u3093\u304c<span class=\"line-yellow\">\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u671f\u9593\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u308b<\/span>\u306e\u3067\u3001\u30c8\u30e9\u30a4\u30a2\u30eb\u5f8c\u306b\u6d3b\u7528\u3059\u308b\u30d7\u30e9\u30f3\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/strong><\/p>\n<p>\u5404\u88fd\u54c1\u306e\u6599\u91d1\u30d7\u30e9\u30f3\u306e\u8a73\u7d30\u306b\u95a2\u3057\u3066\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/\">Salesforce\u306e\u516c\u5f0f\u30b5\u30a4\u30c8<\/a>\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<h2>Salesforce\u306e\u5c0e\u5165\u4e8b\u4f8b<\/h2>\n<p>Salesforce\u306f\u56fd\u5185\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u4e16\u754c\u4e2d\u306e\u4f01\u696d\u306b\u5c0e\u5165\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3>\u56fd\u5185\u306e\u5c0e\u5165\u4e8b\u4f8b<\/h3>\n<p>\u56fd\u5185\u3067\u306f\u3001\u4ee5\u4e0b\u3092\u59cb\u3081\u591a\u304f\u306e\u5c0e\u5165\u4e8b\u4f8b\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<div class=\"box_style box_style_orange\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>\u56fd\u5185\u306e\u5c0e\u5165\u4e8b\u4f8b<\/h6>\n<\/div>\n<ul class=\"check-list\">\n<li>\u56fd\u5185\u306e\u5c0e\u5165\u4e8b\u4f8b1. <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/customer-stories\/jtb\/\">\u682a\u5f0f\u4f1a\u793eJTB<\/a><\/li>\n<li>\u56fd\u5185\u306e\u5c0e\u5165\u4e8b\u4f8b2. <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/customer-stories\/nintendo\/\">\u4efb\u5929\u5802\u682a\u5f0f\u4f1a\u793e<\/a><\/li>\n<li>\u56fd\u5185\u306e\u5c0e\u5165\u4e8b\u4f8b3. <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/customer-stories\/mext\/\">\u6587\u90e8\u79d1\u5b66\u7701<\/a><\/li>\n<li>\u56fd\u5185\u306e\u5c0e\u5165\u4e8b\u4f8b4. <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/customer-stories\/ja-kyosai\/\">JA\u5171\u6e08\u9023<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h3>\u6d77\u5916\u306e\u5c0e\u5165\u4e8b\u4f8b<\/h3>\n<p>\u6d77\u5916\u3067\u306e\u5c0e\u5165\u4e8b\u4f8b\u30923\u3064\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<div class=\"box_style box_style_orange\">\n<div class=\"box_inner\">\n<div class=\"box_style_title\">\n<h6>\u6d77\u5916\u306e\u5c0e\u5165\u4e8b\u4f8b<\/h6>\n<\/div>\n<ul class=\"check-list\">\n<li>\u6d77\u5916\u306e\u5c0e\u5165\u4e8b\u4f8b1. <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/customer-stories\/new-mexico-rental-assistance\/\">\u30cb\u30e5\u30fc\u30e1\u30ad\u30b7\u30b3\u5dde\u8ca1\u52d9\u7ba1\u7406\u5c40<\/a><\/li>\n<li>\u6d77\u5916\u306e\u5c0e\u5165\u4e8b\u4f8b2. <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/customer-stories\/automating-workflows-uber-eats\/\">Uber Eats<\/a><\/li>\n<li>\u6d77\u5916\u306e\u5c0e\u5165\u4e8b\u4f8b3. <a href=\"https:\/\/www.salesforce.com\/jp\/customer-success-stories\/philips\/\">Philips<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h2>\u307e\u3068\u3081<\/h2>\n<p>Salesforce\u306f\u4f01\u696d\u306e\u6210\u9577\u306b\u6b20\u304b\u305b\u306a\u3044CRM\u3084SFA\u306e\u4e2d\u3067\u3082\u969b\u7acb\u3064\u5b58\u5728\u3067\u3001\u4e16\u754c\u4e2d\u3067\u5229\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>Salesforce\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u52b9\u7387\u7684\u3067\u52b9\u679c\u7684\u306a\u9867\u5ba2\u7ba1\u7406\u3084\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u30c7\u30fc\u30bf\u6d1e\u5bdf\u3092\u5f97\u3089\u308c\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3068\u7af6\u4e89\u529b\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u305f\u3060\u3001<strong>\u975e\u5e38\u306b\u9ad8\u6a5f\u80fd\u3067\u3042\u308b\u304c\u6545\u306b\u3001\u4e00\u822c\u7684\u306aCRM\u3084SFA\u306b\u6bd4\u3079\u308b\u3068<span class=\"line-yellow\">\u975e\u5e38\u306b\u9ad8\u984d<\/span>\u3067\u3042\u308b\u3068\u3044\u3046\u5927\u304d\u306a\u30c7\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>\u3053\u306e\u305f\u3081\u3001Salesforce\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u308b\u969b\u306f\u3001<strong>\u8cbb\u7528\u5bfe\u52b9\u679c\u306b\u898b\u5408\u3063\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3001\u4ed6\u306e\u5b89\u4fa1\u306a\u30a2\u30d7\u30ea\u3084\u30b7\u30b9\u30c6\u30e0\u3067\u4ee3\u66ff\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u3092\u3088\u304f\u691c\u8a0e\u3059\u308b\u3079\u304d\u3067\u3059\u3002<\/strong><\/p>\n<p>\u5f53\u793e\u3067\u306f\u3001<strong><a href=\"https:\/\/appstep.jp\/media\/lp3\/\">\u30ce\u30fc\u30b3\u30fc\u30c9\u958b\u767a\u30c4\u30fc\u30eb\u30fb\u30ed\u30fc\u30b3\u30fc\u30c9\u958b\u767a\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u305f\u3001<\/a><a href=\"https:\/\/compass.appstep.jp\/\">Salesforce\u306e\u4ee3\u66ff\u3068\u306a\u308b<\/a><a href=\"https:\/\/appstep.jp\/media\/lp3\/\">\u30b7\u30b9\u30c6\u30e0\u30fb\u30a2\u30d7\u30ea\u306e\u4f01\u753b\u76f8\u8ac7\u3001\u958b\u767a\u3001\u5185\u88fd\u5316\u652f\u63f4\u30b5\u30fc\u30d3\u30b9<\/a>\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>\u8a73\u3057\u304f\u306f\u3001<a href=\"https:\/\/compass.appstep.jp\/#form\">\u304a\u7533\u3057\u8fbc\u307f\u30d5\u30a9\u30fc\u30e0<\/a>\u304b\u3089\u4eca\u3059\u3050\u304a\u7533\u3057\u8fbc\u307f\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><a href=\"https:\/\/compass.appstep.jp\/\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/appstep.jp\/media\/wp-content\/uploads\/2025\/09\/\u8a18\u4e8b\u4e0b\u30d0\u30ca\u30fc_\u696d\u52d9DX\u30b3\u30f3\u30d1\u30b9.jpg\" alt=\"\" width=\"1280\" height=\"720\" class=\"aligncenter size-full wp-image-4256\" srcset=\"https:\/\/appstep.jp\/media\/wp-content\/uploads\/2025\/09\/\u8a18\u4e8b\u4e0b\u30d0\u30ca\u30fc_\u696d\u52d9DX\u30b3\u30f3\u30d1\u30b9.jpg 1280w, https:\/\/appstep.jp\/media\/wp-content\/uploads\/2025\/09\/\u8a18\u4e8b\u4e0b\u30d0\u30ca\u30fc_\u696d\u52d9DX\u30b3\u30f3\u30d1\u30b9-300x169.jpg 300w, https:\/\/appstep.jp\/media\/wp-content\/uploads\/2025\/09\/\u8a18\u4e8b\u4e0b\u30d0\u30ca\u30fc_\u696d\u52d9DX\u30b3\u30f3\u30d1\u30b9-1024x576.jpg 1024w, https:\/\/appstep.jp\/media\/wp-content\/uploads\/2025\/09\/\u8a18\u4e8b\u4e0b\u30d0\u30ca\u30fc_\u696d\u52d9DX\u30b3\u30f3\u30d1\u30b9-768x432.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/a><\/p>\n\n<h2>Salesforce\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f<\/h2>\n<dl class=\"qa-list\">\n<dt>Salesforce\u3068\u306f\u306a\u3093\u3067\u3059\u304b\uff1f<\/dt>\n<dd>Salesforce\u3068\u306f\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff08CRM\uff09\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308a\u3001\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u7d71\u5408\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/dd>\n<\/dl>\n<dl class=\"qa-list\">\n<dt>Salesforce\u306e\u4e3b\u306a\u6a5f\u80fd\u306f\u306a\u3093\u3067\u3059\u304b\uff1f<\/dt>\n<dd>Salesforce\u306e\u4e3b\u306a\u6a5f\u80fd\u306f\u3001\u30ea\u30fc\u30c9\u7ba1\u7406\u3001\u5546\u8ac7\u7ba1\u7406\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u81ea\u52d5\u5316\u3001\u30c7\u30fc\u30bf\u5206\u6790\u306a\u3069\u3067\u3059\u3002<\/dd>\n<\/dl>\n<dl class=\"qa-list\">\n<dt>Salesforce Trailhead\u3068\u306f\u306a\u3093\u3067\u3059\u304b\uff1f<\/dt>\n<dd>Salesforce Trailhead\u306fSalesforce\u306e\u5b66\u7fd2\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308a\u3001\u7121\u6599\u3067\u5229\u7528\u3067\u304d\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u5b66\u7fd2\u30ea\u30bd\u30fc\u30b9\u3067\u3059\u3002<\/p>\n<p>Trailhead\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001Salesforce\u306e\u30b9\u30ad\u30eb\u3092\u5411\u4e0a\u3055\u305b\u3089\u308c\u307e\u3059\u3002<\/dd>\n<\/dl>\n","protected":false},"excerpt":{"rendered":"<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u4e3b\u306b\u696d\u52d9\u6539\u5584\u306e\u305f\u3081\u306e\u30b7\u30b9\u30c6\u30e0\u30fb\u30a2\u30d7\u30ea\u306e\u958b\u767a\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u65b9\u306b\u5411\u3051\u3066\u3001Salesforce\uff08\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\uff09\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002 Salesforce\u306f\u3001\u3044\u308f\u3086\u308bCRM\uff08\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff09\u3084SFA\uff08\u55b6\u696d 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